Frequently Asked Questions

If you have any questions or concerns regarding our products or your orders, please find the answers below.

Products

Q: What is the Period After Opening (PAO) date of Dr.Percent products?

The Period After Opening is generally 12 months for anua skincare products.

Q: Can it be used on sensitive skin?

All Dr.Percent products undergo skin irritation tests, so they can be used on sensitive skin. However, we recommend testing the product on a small area, such as your wrist or neck, before full use.

Shipping

Q: What is the Period After Opening (PAO) date of Dr.Percent products?

The Period After Opening is generally 12 months for anua skincare products.

Q: Can it be used on sensitive skin?

All Dr.Percent products undergo skin irritation tests, so they can be used on sensitive skin. However, we recommend testing the product on a small area, such as your wrist or neck, before full use.